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PLATFORMSStore Maintenance & RetainersShopify maintenance from a team on call every month.
Shopify maintenance and support retainers for growing brands. Fixes, app updates, new landing pages and steady improvements from one team that knows your store.
Award winningBest E-com Agency USA 2025 
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Brands we have built, optimised and grown
What is Store Maintenance & Retainers?
TechnoPulse offers Shopify maintenance and support retainers: a dedicated team that handles fixes, theme and app updates, new pages and conversion improvements every month. Each retainer includes set monthly hours, an agreed response time and a monthly report of what shipped. The same team has looked after stores for 200+ brands since 2021.
Sound familiar?
Brands usually call us about Store Maintenance & Retainers when one of these starts costing them sales.
Freelancers who disappear
A broken add to cart button sits for days while sales leak.
Updates that pile up
Theme and app updates wait until something breaks in the middle of a sale.
No time to improve the store
Your team is busy running the business, so the store never gets better.
What our Store Maintenance & Retainers service includes.
- Monthly hours for fixes and new features
- Priority response for checkout and sales issues
- Theme and app updates tested before publishing
- Uptime and checkout monitoring
- New landing pages and sections for every launch
- Monthly report and planning call
Case studyPhysician led supplement brand
E-commerce management, integrations and website care.
Store management
- Product and inventory updates
- Order processing and fulfilment
- Promotions and price updates
- Customer support assistance
- Performance monitoring
Integrations
- Payment gateways: PayPal, Stripe and more
- Shipping and logistics tracking
- CRM and ERP integration
- Analytics and marketing tools
- Live chat and AI support
Website management
- Regular upgrades and bug fixes
- Firewall, malware scans and SSL
- Speed optimisation
- Automatic backups
- Mobile optimisation
More revenue: a store that works every day keeps customers buying.
Less stress: we run daily operations while you grow.
Less downtime: problems fixed before they cost sales or reviews.
24 hour monitoring, custom plans and clear pricing.
We watch how shoppers really use your site.
Before we change anything, we watch real shoppers with heatmaps, scroll maps and session recordings. Your Store Maintenance & Retainers plan is built on what buyers actually do, not on opinion.
- Do clicks reach your main call to action?
- Navigation that pulls shoppers away
- Where scrolling stops on mobile
- Rage clicks on elements that do nothing
How a Store Maintenance & Retainers project runs.
A fixed scope, price and timeline before we start, weekly progress updates and one strategist as your point of contact.
Onboard
Access, a store audit and a backlog of quick wins.
Prioritise
A monthly plan agreed with you and ranked by revenue impact.
Ship
Fixes and features delivered weekly, tested on a duplicate theme first.
Report
A monthly summary of what shipped and the plan for next month.
Try it on your numbers.
See where your store stands in one minute, before you speak to anyone.
Tick what is true for you today
Your readiness
0%
Tick the items that apply and we will tell you where to start.
Get the full Store Maintenance & Retainers checklist plus a free review of your setup.
Turn this into a free auditEmail me my full readiness check
FREEStore Maintenance & Retainers projects we have delivered.
What our work looks like in the numbers.
Real figures from client store analytics. Brand names stay private, the results do not.
Stores we built. Hover to scroll.
Real product pages from client stores we designed, built and still support. Move your mouse over a store to scroll the full page, then click to read the case study.
What clients say about working with us.
“Great experience. Highly recommended USA purchaser.”
“Great experience. Very attentive, helpful, and ensured we were able to go live with a great MVP. I would highly recommend”
“I had the pleasure of working with Techno Pulse to build my website and manage my social media, and I couldn’t be happier with the results! Their team did an outstanding job delivering exactly what I needed. Not only are they highly skilled and professional, but they are also amazing people to work with. They made the entire process seamless and exceeded my expectations. I highly recommend Techno Pulse to anyone looking for top-notch digital services!”
Store Maintenance & Retainers FAQ.
Still unsure? Call us on +1 (251) 901-5461 or book a 15 minute call.
How much does a Shopify maintenance retainer cost?
Price is based on monthly hours. Most stores start with 10 to 30 hours a month, and unused hours can roll into larger projects.
What is your response time?
Urgent issues such as checkout errors are picked up within hours. Standard requests within one business day.
Can I cancel anytime?
Retainers run month to month after the first month.
What if a change breaks something?
All work is built and tested on a duplicate theme before it goes live, and theme backups mean any change can be rolled back.
Do you work in my time zone?
We overlap with US, UK, EU and Australian business hours.
Review Winner 2025Best of Best Review
Top rated on UpworkWhere it all started in 2021
Often paired with Store Maintenance & Retainers.
The Shopify CRO Checklist
48 fixes that turn more visitors into buyers, ranked by impact.
- Homepage, navigation and collection checks
- 12 product page fixes most stores miss
- Cart, checkout and speed quick wins
Get a free Store Maintenance & Retainers plan.
Send us your store. Within one business day a strategist sends a recorded review with the fixes worth the most, plus a fixed scope, timeline and price if you want our help.
Award winningBest E-com Agency USA 2025
Technopulse